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Confab Workshop on Content Measurement

Thanks to the 54 people who attended our sold-out workshop, Content Measurement: Essential Techniques for Measuring Your Content’s Success, at Confab 2012. Christine Perfetti and I put together a...

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Scarcity and Accessibility

Not everyone has free unlimited wireless internet access. And when you don’t have free unlimited wireless internet access, you learn that things like page weight (in other words, the file sizes of all...

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Come On In, The Water’s Fine

I love industry conferences. Maybe it’s because the craft of user experience is so new that meeting other people who do what you do is so exciting. Maybe it’s because at a UX conference you can explain...

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Dear Senator

As the parent of a six-year-old, I want to thank you for your vote to reject the plan to expand background checks on commercial gun sales. For far too long, the dead-six-year-old lobby has held too...

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Start Small

I’ve had the privilege of speaking at several professional conferences over the course of my career in user experience. I love it. And I do it because I get a lot out of it: the ability to share my...

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Hipster Whining, or How Not to Do an Expert Review

The way you present the findings from an expert review of a client’s web site is at least as important, if not more so, than the findings themselves. If done poorly, the constructive criticism you...

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